JOB POSTING: Assistant Property Manager

📍 Location: San Francisco, CA

🕒 Full-Time | Monday – Friday, 8 AM – 4 PM | On-call availability required

💵 Compensation: $30–$33 per hour

ABOUT US

We believe that having a stable home is essential to transforming lives. Our mission is rooted in the concept of supportive housing—combining affordable housing with access to services like mental health support and job training. Our work empowers residents to regain stability and thrive, while we also advocate for policies that address homelessness and expand access to affordable housing.

WHY JOIN US?

We offer a robust and supportive benefits package to help our team members grow personally and professionally, including:

• 100% employer-paid health options (medical, dental, vision, life, and disability insurance)

• FSA options: child care, medical, and commuter benefits

• 403(b) retirement plan with employer match

• Paid training and career advancement opportunities

• Education Benefit including paid time off for professional development

• Time off:

  • 2 weeks PTO in the first year, increasing to 3 weeks after one year

  • 14 paid holidays (including a floating birthday holiday)

  • Paid sick leave

ROLE SUMMARY

The Assistant Property Manager supports day-to-day operations of the front desk and supervises the desk clerk team. This role helps ensure the smooth and safe functioning of a supportive housing site, supports the Site Manager with operational tasks, and plays a key role in training, compliance, and resident relations.

KEY RESPONSIBILITIES

• Supervise, train, and schedule front desk staff

• Enforce and uphold site policies, emergency procedures, and house rules

• Collect and receipt rent payments, issue late notices, and support retention efforts

• Maintain organized and timely resident records, including recertifications

• Monitor communal areas for safety and order

• Address resident concerns and incident reports in line with policy

• Track and report maintenance issues; schedule repairs as needed

• Conduct regular housekeeping inspections of resident units

• Liaise with community agencies on resident quality of life

• Fill in for desk staff when needed and respond to emergency calls

• Maintain communication with leadership and ensure team compliance

• Support payroll and timesheet tracking for desk clerks

• Perform other duties as assigned

QUALIFICATIONS

• High school diploma required

• At least 2 years’ experience in supportive or affordable housing (especially with seniors and families)

• At least 1 year of supervisory experience (2+ years preferred)

• Strong understanding of housing operations and property management

• Familiarity with project-based subsidies or public housing a plus

• Tax credit certification (or willingness to obtain within 6 months)

• Effective communication skills with diverse communities

• Commitment to social justice and community advocacy

• Valid California driver’s license and accessible phone number required

• Experience in neighborhoods like San Francisco’s Tenderloin is a plus

SUPERVISORY RESPONSIBILITIES

• Oversees Desk Clerk team

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance