Fraud Analyst (Remote) - Remote

LHH is seeking a Fraud Analyst who is responsible for the daily operational deployment of the Bank's comprehensive fraud prevention program, using various systems to analyze, detect, and prevent fraud. The Analyst will monitor for potentially fraudulent activities across multiple transaction types to include, but may not be limited to, Wires, ACH, Check, Deposit, Online Banking, Card. The Analyst will provide customer service to internal and external customers, investigation of potential fraud, documentation of fraud related alerts, and escalation of confirmed fraud cases. The ideal candidate will be available immediately to take on this role on a temporary basis and be able to commit to the below schedule and hours.

• Investigate internal and external fraud events perpetrated against company, its applicable non-bank affiliates subsidiaries, and stakeholders.
• Research and analyze high risk transactions to identify possible cases of fraud.
• Document and decision complex alerts and cases to identify reportable suspicious activity.
• Conduct customer outreach as needed to determine evidence of fraud.
• Conduct analysis of data output to detect fraud patterns and trends.
• Serve as a point of contact for internal customers with general questions or concerns about fraud.
• Provide timely investigations and follow up to fraud alerts based upon established SLAs.
• Distribute pertinent information to departments throughout organization that may be affected by current Fraud trends.
• Other responsibilities may be assigned at the discretion of the Fraud Prevention and Detection Manager.

• High School diploma or equivalent required. College degree preferred
• Certification as a fraud professional (CAFP and/or CFE) preferred
• Must have 2 or more years of banking, business, Fraud, BSA, or criminal justice related experience
• Customer Service, Branch, Check, Zelle and ACH Fraud experience a plus
• Excellent interpersonal communication skills, both written and verbal
• Ability to work independently as well as in a team environment
• Detail oriented with strong organizational skills
• Ability to prioritize and meet deadlines
• Strong time management skills driven by a sense of urgency for resolution
• Decision making and problem-solving capabilities based on analytical data
• Superior customer service skills

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.