Medical Collector

We're seeking an enthusiastic and experienced Medical Collector. This role offers a unique opportunity to make a significant impact by ensuring the financial health of our organization and supporting the critical mission of providing excellent patient care.

Key Responsibilities

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  Account Management: Oversee and manage patient accounts, ensuring accurate and timely collections of outstanding balances.

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  Communication: Engage with patients, insurance companies, and medical staff to resolve billing issues and expedite payments.

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  Data Analysis: Utilize your analytical skills to review account histories and identify trends, implementing strategies to improve collections.

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  Documentation: Maintain comprehensive records of all interactions and transactions, ensuring compliance with healthcare regulations and internal policies.

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  Problem-Solving: Proactively address and resolve any discrepancies or disputes in billing, providing exceptional customer service to patients and stakeholders.

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  Collaboration: Work closely with the billing department and other team members to streamline processes and enhance overall efficiency.

Qualifications

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  Experience: Minimum of 2 years of experience in medical collections, insurance follow up.

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  Education: High school diploma or equivalent required; additional training or certification in medical billing and coding is a plus.

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  Skills: Strong communication, negotiation, and organizational skills. Proficiency in medical billing software and Microsoft Office Suite.

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  Attributes: Detail-oriented, with the ability to multitask and manage time effectively. A proactive and positive attitude is essential.

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  Knowledge: Familiarity with healthcare regulations, insurance processes, and patient confidentiality standards.

This position is ONSITE. Monday to Friday

Benefits

Medical, Dental, Vision

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance