Bilingual Resource & Referral Counselor | Oakland, CA
Oakland, California
Contractor
$25.00 - $27.00 per Hour
Job Title: Bilingual Resource & Referral Counselor
Location: Onsite in Oakland Pay: $25-27 per hour Language Requirement: Must be bilingual in Spanish (MAM language skills are a plus)
Job Description:
As a Bilingual Resource & Referral Counselor, you will work closely with the Family Services team to support families in identifying and securing child care options, while also ensuring family engagement and stability.
Key Responsibilities:
Resource Referral Counseling & Outreach Services:
Collaborate with the Family Services team in a fast-paced environment, supporting clients' needs.
Provide resource and referral counseling sessions to parents, helping with child care searches and identifying subsidy options.
Enroll families in programs that strengthen family stability and support.
Represent the agency at parent education workshops, community fairs, and outreach events.
Support and participate in family engagement efforts through parent education initiatives.
Referral Database & Provider Support Services:
Maintain and update a referral database, ensuring accuracy for quality assurance.
Provide support to family child care providers and centers by managing program profiles.
Conduct outreach and intake sessions with newly licensed child care providers.
Perform data entry, run reports, and conduct basic data analysis.
Oversee the online provider portal update process and develop outreach plans for provider awareness.
Offer technical assistance and training to providers through group training and one-on-one support.
Administrative Support:
Assist in creating outreach materials that inform providers and parents about core services.
Help develop onboarding and training materials for new staff.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Bilingual Resource & Referral Counselor | Oakland, CA
LHH
0 days ago
$25.00 - $27.00 per Hour
Contractor
Oakland, California
Job Title: Bilingual Resource & Referral Counselor
Location: Onsite in Oakland Pay: $25-27 per hour Language Requirement: Must be bilingual in Spanish (MAM language skills are a plus)
Job Description:
As a Bilingual Resource & Referral Counselor, you will work closely with the Family Services team to support families in identifying and securing child care options, while also ensuring family engagement and stability.
Key Responsibilities:
Resource Referral Counseling & Outreach Services:
Collaborate with the Family Services team in a fast-paced environment, supporting clients' needs.
Provide resource and referral counseling sessions to parents, helping with child care searches and identifying subsidy options.
Enroll families in programs that strengthen family stability and support.
Represent the agency at parent education workshops, community fairs, and outreach events.
Support and participate in family engagement efforts through parent education initiatives.
Referral Database & Provider Support Services:
Maintain and update a referral database, ensuring accuracy for quality assurance.
Provide support to family child care providers and centers by managing program profiles.
Conduct outreach and intake sessions with newly licensed child care providers.
Perform data entry, run reports, and conduct basic data analysis.
Oversee the online provider portal update process and develop outreach plans for provider awareness.
Offer technical assistance and training to providers through group training and one-on-one support.
Administrative Support:
Assist in creating outreach materials that inform providers and parents about core services.
Help develop onboarding and training materials for new staff.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance