Data Center Technician

Job Title: Data Center Technician I

Overview:

The Data Center Technician I supports the operational integrity, security, and compliance of the data center. As a Tier 1 technician, you will assist with day-to-day operations, including security monitoring, response to site issues, customer support, and coordinating contractor services. This role requires a proactive approach to problem-solving and customer satisfaction.

Key Responsibilities:

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  System Monitoring & Response: Oversee and address issues in mechanical, electrical, fire protection, and security systems, including transformers, generators, UPS, HVAC, and CCTV.

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  Security & Incident Management: Provide physical security within the facility, manage access control, handle incident escalation, and report any security breaches.

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  Customer Service & Support: Ensure exceptional customer interaction and support, promptly completing service requests and maintaining facility tours.

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  Documentation & Reporting: Create detailed incident reports, daily logs, and facility tour summaries.

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  Special Projects: Assist with special assignments as directed by management.

Skills & Qualifications:

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  Technical Knowledge: Basic familiarity with data center systems (e.g., electrical distribution, HVAC, CCTV, fire suppression).

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  Troubleshooting & Problem Solving: Strong troubleshooting skills and ability to respond effectively in a 24/7 mission-critical environment.

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  Communication & Reporting: Able to write clear reports, escalate incidents appropriately, and communicate effectively with customers and team members.

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  Tools & Technology: Proficient with hand and electrical tools, and familiar with software (MS Word, Excel, Outlook).

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  Flexibility & Accountability: Willingness to work non-standard hours, strong work ethic, and ability to work independently.

Education & Experience:

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  Minimum: High School Diploma; 1+ years in customer service or security.

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  Preferred: Experience in mission-critical facilities.

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  Requirements: Successful background check, including criminal history and references.

This role offers an opportunity to gain hands-on experience with essential data center operations in a rigorous, process-driven environment.

Employment Type: Contract

Workplace Type: On-Site in Downtown Los Angeles

Duration: 2-Months Minimum

Compensation: $23-26/hr

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

**Please no C2C applicants*

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance