Bilingual (Spanish) Customer Service Representative

**Job Title: Temp-to-Perm Customer Service Representative**

**Location:** Hempstead, NY

**Hourly Rate:** $22 - $23

**Hours:** 9:00 AM - 5:00 PM, Monday through Friday

**Schedule:** Onsite

**Job Description:**

We are seeking a skilled and motivated Temp-to-Perm Customer Service Representative to join our team in Hempstead, NY. This role offers the opportunity to start as a temporary position with the potential for permanent employment based on performance and fit. The ideal candidate will have experience in a customer service role, thrive in a high-volume environment, and exhibit strong communication skills.

**Key Responsibilities:**

- Provide exceptional customer service by addressing and resolving customer inquiries and issues with professionalism and efficiency.

- Manage a high volume of customer interactions, ensuring accurate and timely responses.

- Communicate clearly and effectively with customers to understand their needs and provide appropriate solutions.

- Document and track customer interactions and resolutions in our system.

- Collaborate with team members and other departments to resolve complex issues and improve service delivery.

- Maintain a positive and courteous attitude in all customer interactions.

- Stay informed about product knowledge and company policies to offer accurate information and support.

**Requirements:**

- Proven experience in a customer service-facing role is required.

- Demonstrated ability to work effectively in a high-volume environment.

- Strong communication skills, both verbal and written, with a focus on professional and effective problem-solving.

- Bilingual in Spanish is required. Must be able to read/speak/write.

- Reliable, punctual, and able to handle a fast-paced work environment.

**Benefits:**

- Competitive hourly rate of $22 - $23

- Opportunity for permanent placement based on performance

- Onsite work environment with potential for career growth

- Professional development and training opportunities

**How to Apply:**

If you meet the qualifications and are excited about the opportunity to join our team as a Temp-to-Perm Customer Service Representative, please submit your resume.

Pay Details: $22.00 to $23.00 per hour Search managed by: Clare Rant

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance