Business Process Analyst II - Remote
Chicago, Illinois
Contractor
$45.00 - $70.00 per Hour
LHH Is working with a client based in the Chicago Loop that is looking to hire a Business Process Analyst to join our staff for a 10+ month project (strong possibility of extension). The role will be 100% remote and you MUST be a w2 employee to be considered for this role.
The ideal candidate will have at least 2 year of Business Process Analyst experience AND MUST have at least a Master’s Degree
Duties & Responsibilities:
Policy and Procedure Development: Assists in developing and ensuring compliance with business policies and procedures to improve efficiency, cost-effectiveness, and customer service.
Project and Program Planning: Partners with business leaders to plan projects and programs that align with business needs
Analysis and Decision Support: Participates in analysis and decision support to help the business achieve key priorities, collaborating with multiple disciplines to gather information and make recommendations
.
Process Performance Measurement: Provides input on defining process performance measures, advises on required measures, and helps develop methods and tools to track performance.
Training Program Development: Assists in developing process-related training programs, including creating workflow, job aids, training materials, and presentations.
Documentation and Process Improvement: Partners with teams to build and maintain centralized processing documentation, evaluates content for reference libraries, and documents business processes using best practices.
Project Assistance: May assist other project managers with process improvement projects, including setting IT requirements, participating in user acceptance testing, and documenting processes.
Operations Metrics Improvement: Works with business partners to improve how operations metrics are gathered, stored, and analyzed, and helps prepare relevant reports
Required Skills:
Insurance industry knowledge: Understanding of the company's products, services, goals, and objectives.
Analytical, organizational, and planning skills.
Business process modeling and analysis skills.
Meeting facilitation: Ability to facilitate low complexity meetings.
Project management principles.
Change management principles
Strong communication and interpersonal skills: Effective interaction with all levels of staff and management.
Multitasking: Ability to work on multiple projects concurrently.
Teamwork and autonomy: Ability to work both in a team environment and independently
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Business Process Analyst II - Remote
LHH
2 days ago
$45.00 - $70.00 per Hour
Contractor
Chicago, Illinois
LHH Is working with a client based in the Chicago Loop that is looking to hire a Business Process Analyst to join our staff for a 10+ month project (strong possibility of extension). The role will be 100% remote and you MUST be a w2 employee to be considered for this role.
The ideal candidate will have at least 2 year of Business Process Analyst experience AND MUST have at least a Master’s Degree
Duties & Responsibilities:
Policy and Procedure Development: Assists in developing and ensuring compliance with business policies and procedures to improve efficiency, cost-effectiveness, and customer service.
Project and Program Planning: Partners with business leaders to plan projects and programs that align with business needs
Analysis and Decision Support: Participates in analysis and decision support to help the business achieve key priorities, collaborating with multiple disciplines to gather information and make recommendations
.
Process Performance Measurement: Provides input on defining process performance measures, advises on required measures, and helps develop methods and tools to track performance.
Training Program Development: Assists in developing process-related training programs, including creating workflow, job aids, training materials, and presentations.
Documentation and Process Improvement: Partners with teams to build and maintain centralized processing documentation, evaluates content for reference libraries, and documents business processes using best practices.
Project Assistance: May assist other project managers with process improvement projects, including setting IT requirements, participating in user acceptance testing, and documenting processes.
Operations Metrics Improvement: Works with business partners to improve how operations metrics are gathered, stored, and analyzed, and helps prepare relevant reports
Required Skills:
Insurance industry knowledge: Understanding of the company's products, services, goals, and objectives.
Analytical, organizational, and planning skills.
Business process modeling and analysis skills.
Meeting facilitation: Ability to facilitate low complexity meetings.
Project management principles.
Change management principles
Strong communication and interpersonal skills: Effective interaction with all levels of staff and management.
Multitasking: Ability to work on multiple projects concurrently.
Teamwork and autonomy: Ability to work both in a team environment and independently
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance