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Client Relationship Manager

Chicago, Illinois

Contract/Temporary

$47.00 - $48.50 per Hour


LHH Recruitment Solutions is seeking an experienced banking/trade Client Relationship Manager who has previous experience working for a Futures Commission Merchant for a contract-hire opportunity for a well-known global banking client. Please continue reading and apply if interested!



Required Skills:



  • Client-facing relationship management in banking


  • Experience at a Futures Clearing Merchant (FCM)


  • Proficiency with GMI (FIS Sunguard) and FIA Tech Systems


  • Strong verbal and written communication skills


  • Ability to work independently


  • Advanced skills in Microsoft Excel, Word, and PowerPoint


  • Experience in a global environment


  • Ability to drive collaboration and change


  • Expertise in client execution and clearing for futures and derivatives on global markets


Desired Skills:



  • Knowledge of exchange rules (CME, Eurex)


  • Understanding of the deliveries process


  • Familiarity with brokerage, commission, and fees


Job Duties:



  • Interact with top institutional clients and internal business partners


  • Act as the point of contact for customers in Futures & Options and OTC clearing


  • Provide support with trade/position management and relationship management


  • Serve as a subject matter expert for client queries


  • Navigate the organization to resolve client queries and escalations


  • Coordinate client requests and outreach, especially around trade dates and options expiries


  • Maintain frequent dialogue with the Marketing team and track client concerns


  • Hold regular meetings with priority clients to discuss operational aspects and strategic focus areas


  • Work with Client Service Relationship Managers to prioritize and resolve client issues


  • Encourage clients to use self-service opportunities and reduce manual processes


  • Maintain up-to-date client profiles and procedures


Role Type: contract-hire


Worksite Type: hybrid – 3 days onsite and 2 days work from home


Location: downtown Chicago


Pay: $47.00-48.40/hr

Pay Details: $47.00 to $48.50 per hour Search managed by: Nick Gioffre

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

RefUS_EN_27_849189_3053349

Client Relationship Manager

LHH

4 days ago

$47.00 - $48.50 per Hour

Contract/Temporary

Chicago, Illinois


LHH Recruitment Solutions is seeking an experienced banking/trade Client Relationship Manager who has previous experience working for a Futures Commission Merchant for a contract-hire opportunity for a well-known global banking client. Please continue reading and apply if interested!



Required Skills:



  • Client-facing relationship management in banking


  • Experience at a Futures Clearing Merchant (FCM)


  • Proficiency with GMI (FIS Sunguard) and FIA Tech Systems


  • Strong verbal and written communication skills


  • Ability to work independently


  • Advanced skills in Microsoft Excel, Word, and PowerPoint


  • Experience in a global environment


  • Ability to drive collaboration and change


  • Expertise in client execution and clearing for futures and derivatives on global markets


Desired Skills:



  • Knowledge of exchange rules (CME, Eurex)


  • Understanding of the deliveries process


  • Familiarity with brokerage, commission, and fees


Job Duties:



  • Interact with top institutional clients and internal business partners


  • Act as the point of contact for customers in Futures & Options and OTC clearing


  • Provide support with trade/position management and relationship management


  • Serve as a subject matter expert for client queries


  • Navigate the organization to resolve client queries and escalations


  • Coordinate client requests and outreach, especially around trade dates and options expiries


  • Maintain frequent dialogue with the Marketing team and track client concerns


  • Hold regular meetings with priority clients to discuss operational aspects and strategic focus areas


  • Work with Client Service Relationship Managers to prioritize and resolve client issues


  • Encourage clients to use self-service opportunities and reduce manual processes


  • Maintain up-to-date client profiles and procedures


Role Type: contract-hire


Worksite Type: hybrid – 3 days onsite and 2 days work from home


Location: downtown Chicago


Pay: $47.00-48.40/hr

Pay Details: $47.00 to $48.50 per hour Search managed by: Nick Gioffre

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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