Logistics Coordinator
Atlanta, Georgia
Contract/Temp to Hire
$19.00 - $20.00 per Hour
- Respond to customer questions and concerns regarding order status.
- Notify customers of delays in shipments, inventory availability, or alternative packaging options.
- Seek alternative delivery dates/times due to carrier failure or product availability.
- Coordinate with Supply Chain Planners to find alternative delivery options.
- Work with the client’s 3PL to obtain shipment status updates and proof of delivery.
- Address carrier-related questions and respond to requests for accessorial charges.
- Collaborate with customers to avoid accessorial charges.
- Enter and maintain customer orders.
- Train customers on the use of the client’s online portal.
- Monitor customer inventory to ensure effective use of the client’s assets.
- Ensure customer systems are updated with hours of operation, contacts, and phone numbers.
- Monitor drop trailer status to ensure availability before the next delivery.
- Review uncovered orders and approve freight rates as necessary.
- Manage end-of-season planning and ensure reusable packaging containers (RPCs) are returned.
- Manage the customer return process and collaborate with wash sites on asset conditions.
- Assist the Sales and Service Representative with routine customer reporting and business review report generation.
- Support additional projects and activities as required.
- 1-3 years of experience in operations, supply chain, logistics, or transportation.
- Bachelor’s degree in supply chain, operations management, or logistics preferred.
- Other relevant customer service experience will be considered.
- Exceptional customer service via phone and email.
- Strong interpersonal skills for developing effective relationships with customers and teammates.
- Quick thinking, problem-solving, and decision-making abilities.
- Excellent oral and written communication skills.
- High level of organizational skills and ability to multi-task.
- Proficiency in Microsoft Office and Oracle is a plus.
- Team player attitude.
- Willingness to travel for customer implementation or visits with field representatives if required.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Logistics Coordinator
LHH
26 days ago
$19.00 - $20.00 per Hour
Contract/Temp to Hire
Atlanta, Georgia
- Respond to customer questions and concerns regarding order status.
- Notify customers of delays in shipments, inventory availability, or alternative packaging options.
- Seek alternative delivery dates/times due to carrier failure or product availability.
- Coordinate with Supply Chain Planners to find alternative delivery options.
- Work with the client’s 3PL to obtain shipment status updates and proof of delivery.
- Address carrier-related questions and respond to requests for accessorial charges.
- Collaborate with customers to avoid accessorial charges.
- Enter and maintain customer orders.
- Train customers on the use of the client’s online portal.
- Monitor customer inventory to ensure effective use of the client’s assets.
- Ensure customer systems are updated with hours of operation, contacts, and phone numbers.
- Monitor drop trailer status to ensure availability before the next delivery.
- Review uncovered orders and approve freight rates as necessary.
- Manage end-of-season planning and ensure reusable packaging containers (RPCs) are returned.
- Manage the customer return process and collaborate with wash sites on asset conditions.
- Assist the Sales and Service Representative with routine customer reporting and business review report generation.
- Support additional projects and activities as required.
- 1-3 years of experience in operations, supply chain, logistics, or transportation.
- Bachelor’s degree in supply chain, operations management, or logistics preferred.
- Other relevant customer service experience will be considered.
- Exceptional customer service via phone and email.
- Strong interpersonal skills for developing effective relationships with customers and teammates.
- Quick thinking, problem-solving, and decision-making abilities.
- Excellent oral and written communication skills.
- High level of organizational skills and ability to multi-task.
- Proficiency in Microsoft Office and Oracle is a plus.
- Team player attitude.
- Willingness to travel for customer implementation or visits with field representatives if required.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.