We are seeking a highly motivated, ambitious candidate ready to make an impact in a fast-growing company, bringing awareness to the latest innovations and driving groundbreaking research forward.

The IT support technician position is to assist with the day-to-day support of users, systems and infrastructure and help in growing IT services portfolio both locally and at corporate level. This to ensure IT meets all business requirements.

Key Responsibilities:

• 1st & 2nd line user support and administration

• Assist in roll out of new hardware/software from procurement through to delivery.

• Manage user onboarding/offboarding requirements.

• ITSM Incident ticket management

• General Network/Infrastructure Support

• Assist were necessary with any IT led corporate initiatives.

Essential

• 18-24 months experience within an IT user/infrastructure environment.

• Working knowledge of the latest windows operating systems

• Experience in working with Office 365

• Driving License would be of benefit.

• Ability to converse competently in English is essential. 

Desirable

• Active Directory/Group Policy administration

• Networking – TCP/IP

• Window Server technology

• SaaS based application support.

• Virtualized environments

• French, German or Italian language skills would be an advantage.